Why won't the Xbox 360 marketplace let me make a purchase?

Hello (; I'm trying to buy a game in the game marketplace. I have Microsoft points and s live gold member ship. I also have a wireless Internet connection. Anyways, a message pops when I click on the game I want to purchase saying: Cant retrieve information from Xbox live. Please try again later. I've tried this numerous times. Can anyone please help me with this problem.

Thanks So Much!

3 Answers

Relevance
  • Anonymous
    10 years ago
    Favorite Answer

    Try purchasing the item online at www.xbox.com. sign in, and go to the marketplace there. once you download the item, and you turn on your console, it will automatically install it.

  • cable
    Lv 4
    4 years ago

    Xbox 360 Game Marketplace

  • Anonymous
    10 years ago

    try again later

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