you are a newly hired correction officer at the capital city correctional facility. Sgt. Smith and Sgt. Jones?

are both supervisors on your shift Capt. Brown is the night shift commander. One busy Friday night Sgt Smith notices that you are standing at the guard station inside the J-Block entryway. Sgt. Smith instructs you to "get out from behind that counter walk around a little stretch you legs." Half an hour later, Sgt. Jones walks in and instructs you to remain behind the guard counter after Sgt. Jones leaves you approach Capt. Brown the big boss, and ask her which shift supervisor you should listen to.

Do you think it is a good idea to approach Capt. Brown directly to handle the problem?

3 Answers

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  • Bruce
    Lv 7
    9 years ago
    Best Answer

    You always try to resolve problems at the lowest level. First advise the Sergeants you are getting conflicting information. That should take care of it, as they are probably not aware of the instructions the other gave. If that does not solve the problem, then talk to the Captain.

    Source(s): Law enforcement since 1991
  • 9 years ago

    you follow chain of command....and being that both are sergeants and both are higher rank that you, the only way to clarify the situation is too go to the next rank your captain

    Source(s): i'am a corrections officer as well
  • Alex
    Lv 4
    9 years ago

    You listen to whoever is the highest rank.

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