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Atta asked in Computers & InternetSoftware · 10 years ago

Acer Aspire One: Internet Explorer not displaying web pages correctly (including Windows Update)?

I just purchased an Acer Aspire One ZG5 with Windows XP Home. Internet Explorer is not working correctly. I first noticed the problem when trying to download Firefox. The download page was not displaying the link as the exact same page was on my other computer. The URLs were the same, but the pages were displayed differently. I upgraded to IE8 and the same problem. I have reset to the default internet settings both from within IE and through the control panel.

My current problem is that I can't get to Windows Update. IE is displaying just a blank page. I also have tried disabling all security plugins with no luck. I have automatic updates turned on and fresh updates were just installed. I was hoping this would fix my problem, but still the same.

As far as I can tell there isn't any sort of additional firewalls running.

Please help.

Thanks,

Ghost

1 Answer

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  • 10 years ago
    Favorite Answer

    Great question, been in that situation several times. Its the deciding point to back-up data and do a clean install or repair.

    I'm not sure if you tried the malware, spyware, root-kit approach but I'm sure you might have by reading your question.

    If not...boot into Safe Mode and try each of these fixes

    1st method is the most effective virus, malware, spyware eliminator...but also the one that requires all programs to be shut down...including your anti-virus.....if you have AVG installed...it may need to be un-installed to run this program as it requires the full attention of Windows to seek out any unnecessary activity while its running. its very important you download this free program from the right place, as there is many virus programs using the same name. Download Combofix and it will install an icon on your desktop...it will take about 30 minutes to run if all your programs are turned off. It will scan and count to 50 then give a printout of all the effected files. Make sure you download from the BleepingComputer.com only...

    http://www.bleepingcomputer.com/download/anti-viru...

    After Combofix is done...... download and run these two free programs to kill the last of the nasties....

    Malwarebytes Anti-Malware 1.50

    http://download.cnet.com/Malwarebytes-Anti-Malware...

    SuperAntiSpyware Free Edition 4.46.1000

    http://download.cnet.com/SuperAntiSpyware-Free-Edi...

    Make sure you update each program and run them in the Full scan mode.

    If these programs do not fix your situation then a clean install is your best bet.

    Cheers

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