Does NACA (mortgage) really work?

NACA is suppose to be a program that helps families reduce their mortgage, but they have been giving my family the runaround for a year. We have been doing everything they asked and still no response. This is supposedly part of their mission statement. "NACA provides a comprehensive program for you to become... show more NACA is suppose to be a program that helps families reduce their mortgage, but they have been giving my family the runaround for a year. We have been doing everything they asked and still no response. This is supposedly part of their mission statement.
"NACA provides a comprehensive program for you to become a homeowner on the best mortgage terms in America."
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