I've had this happen to me for the 2nd time today, the first being a couple of months ago. I hadn't tried Kaspersky, but my boss did find success with it at our office. MalwareBytes didn't work for me. What I did was go to the desktop toolbar at the bottom-right on the Start Menu. I clicked the "Show Hidden Icons" tab and go to "Customize." Both times I found that the Malware program has its .exe file showing. I search my hard drive for this file and then trace its path to the folder its in. I think you have to be cautious here as you don't want to delete files that should be there. It won't allow you to delete it anyway. I checked and noticed that the folder create date was todays date, so I was confident that it was alright to tamper with. I move the folder to the desktop, change the name to something random, restart my computer, and then delete the folder off my desktop. You may be able to delete it without restarting. I think there are still files in my registry, but it gets my Internet Explorer up and running and shuts down all of the annoying false alerts. I'm going to run MalwareBytes to see if it will clear the stuff in the registry.
Also, you may need to go to Internet Options, go to the Advanced tab, and reset the Internet Explorer settings.
· 9 years ago