I randomly get BSOD on my recently purchased, refurbished Gateway DX4300.?

I got it from Tigerdirect.com about 2 weeks ago, $549.


Gateway DX4300

Windows 7 Home Premium

AMD Phenom II X4 2.6GHz

ATI Radeon HD 3200 (integrated graphics card)

1TB (terabyte) hard drive 7200rpm

8GB DDR2 PC-6400 (400mhz) RAM

802.11 /b/g/n wifi

TV Tuner

Since i got it, I've got 4 BSODs. Here is the error report from the most recent one:


Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: FFFFFA8027426090

BCP2: 0000000000000002

BCP3: 0000000000000000


OS Version: 6_1_7600

Service Pack: 0_0

Product: 768_1

Files that help describe the problem:



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3 happened when I was just doing basic stuff, like clicking on a link or scrolling through a page. 1 happened overnight, while I was just downloading a game. They never happen when I'm using the CPU at max, like converting videos or doing a stress test.

1 Answer

  • pdl756
    Lv 7
    1 decade ago
    Favorite Answer

    Next time it blue screens, write down the STOP Error code that it displays. You gotta be fast, it'll only display it for a few seconds so keep pen and paper nearby. The STOP Error code will look something like 0x0000001e or 0x0000005c. Write it down and then see what the code means.


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