Why are small stores, such as ace hardware, can successfully compete against Home Depot and Lowe's?
- Anonymous1 decade agoFavorite Answer
A few reasons. First smaller stores are easier to shop. You don't have to walk for miles to find what you need. Second is customer service. In a smaller store it's easier to find someone to help. Third, as in the case of Ace Hardware is name recognition, people who shop small stores are often familiar and comfortable with their products.