Bank of America lowered my available credit on a card with a balance, for calling them about another matter?
Since this call, I've noticed that my available credit line on this Bank of America American Express card has dropped from $10,000 to $8,300.00 with the representative and whoever else he spoke with clearly seeing that I had a $8,000 balance transfer existing on this card. So basically they're now making it look like I'm within $300 of "maxing out" my credit card when I was in reality $1,700 from my max credit limit with the balance transfer that THEY sent me inviting me to use. I've had the BofA American Express for 2+ years now, and the Platinum Plus Visa for over 5 years...never any late payments, I always pay much much more than the minimum required payment (sometimes payments were as high as $500+ per month)...thus how I got those credit lines to begin with. They moved them up as I kept using the card and paying it down well.
Secondly, the rep didn't even tell me about this. He must have gone and talked to someone who lowered my credit limit. Now I'm pissed off at this company...I have $6,000 in cash in a checking account with them, these two credit cards in very good standing and my last credit score was 770 when I checked it.
Is this illegal what they've done?