Confused about my washing machine!!?

I am sure my washing machine did a boil today all though i didnt set it to do so!! First of all i put a wash on this morning and 1 of the plastic bits that are stook inside of the drum came off, so i put it on as best i could and did another load (that was fine) after that i put another load on and it must have... show more I am sure my washing machine did a boil today all though i didnt set it to do so!! First of all i put a wash on this morning and 1 of the plastic bits that are stook inside of the drum came off, so i put it on as best i could and did another load (that was fine) after that i put another load on and it must have done a boul as it has ruined my daughter's coat,dies the other halfs shirt pink and melted diamontes off my daughters top. I then did another load and the washer was very loud.....It now looks as though the drum has dropped slightly!! Only got the washer at christmas.
Does anybody know what this could be?
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