DUAL XDVDN9131 - No GPS?

Mine has done the same, I watched JPEG pictures now it will not load the maps. It was instaled by experts. Tapping top LHS brings up "loading" timer, but never does load'

Update:

Dual say I cxannot download new map files, has to go back. Difficult when I am travelling in an RV. Anyone any good ideas?

Update 2:

GPS maps are gone just says LOADING forever.

Update 3:

Best Buy do not sell these. Wal*Mart are the only sellers in Texas. - and they know diddly squat.

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