i am not able to log into to ymail account?

Hi i remember my password and yahoo email id very well but still not able to log in. when i give forgot password / any other option they ask for yahoo id and make me enter a code after that i get a message saying we'll help you sign into yahoo...no response after that what do i do ???

4 Answers

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  • Anonymous
    10 years ago
    Best Answer

    I can see you are having big problems you should get in touch

    with Yahoo either by email or by telephone

    I'm sure they will help.

    accounts (security)email

    account-security-help@cc.yahoo-inc.com

    ........................

    Address for Yahoo London

    Yahoo! UK Ltd

    125, Shaftsbury Avenue,

    London.

    WC2H 8AD.

    tel 1-408-349-1572

    Yahoo! Inc.

    701 First Avenue

    Sunnyvale, CA 94089

    Tel: (408) 349-3300

    Fax: (408) 349-3301

    Good luck.

    Jes***

  • 10 years ago

    Sorry i too don't have the answer but facing the exact problem since 15 jan 2010!!!

    i hit the "forgot password link" then they ask me my id and ask me to enter a captcha !!!! now even if i enter the CORRECT captcha ( i'm sure i'm entering the correct captcha), and hit the "next" button , nothing happens ( the page refreshes and another captcha is displayed, it doesn't even say that the captcha entered is wrong or does not give any other messages , it's just the same old page with just another captcha)....

    now my problem doesn't end !!! i some how using other links i did reset my password , but the new password too doesn't seem to work !!!!!!! even after resetting my password i 'm not able to log-in !!!!

    ( sorry for the long msg)!!!!

  • 10 years ago

    Please try to refresh the page. If still you're getting an error create an account once again with different password.

  • 10 years ago

    hi,

    enter your full email address. even i had the same problem. after entering the email address i can login into my account.

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