i am not able to log into to ymail account?

Hi i remember my password and yahoo email id very well but still not able to log in. when i give forgot password / any other option they ask for yahoo id and make me enter a code after that i get a message saying we'll help you sign into yahoo...no response after that what do i do ???

4 Answers

  • Anonymous
    10 years ago
    Best Answer

    I can see you are having big problems you should get in touch

    with Yahoo either by email or by telephone

    I'm sure they will help.

    accounts (security)email



    Address for Yahoo London

    Yahoo! UK Ltd

    125, Shaftsbury Avenue,


    WC2H 8AD.

    tel 1-408-349-1572

    Yahoo! Inc.

    701 First Avenue

    Sunnyvale, CA 94089

    Tel: (408) 349-3300

    Fax: (408) 349-3301

    Good luck.


  • 10 years ago

    Sorry i too don't have the answer but facing the exact problem since 15 jan 2010!!!

    i hit the "forgot password link" then they ask me my id and ask me to enter a captcha !!!! now even if i enter the CORRECT captcha ( i'm sure i'm entering the correct captcha), and hit the "next" button , nothing happens ( the page refreshes and another captcha is displayed, it doesn't even say that the captcha entered is wrong or does not give any other messages , it's just the same old page with just another captcha)....

    now my problem doesn't end !!! i some how using other links i did reset my password , but the new password too doesn't seem to work !!!!!!! even after resetting my password i 'm not able to log-in !!!!

    ( sorry for the long msg)!!!!

  • 10 years ago

    Please try to refresh the page. If still you're getting an error create an account once again with different password.

  • 10 years ago


    enter your full email address. even i had the same problem. after entering the email address i can login into my account.

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