Anonymous asked in Computers & InternetSecurity · 1 decade ago

Help me with AT&T wireless internet?

I am facing connectivity issue with my AT&T wireless internet, can anyone help me out….

2 Answers

  • Anonymous
    1 decade ago
    Favorite Answer

    Make sure your computer is not too far away from your wireless router and you have a good signal. By placing your mouse pointer over the wireless connection icon, located in the bottom right corner of your taskbar, you can check to see if your signal strength is good. Anything less than a good signal can cause intermittent connections.

    SOLUTION: You will need to relocate your wireless router closer to your computer.

    If you have a 2.4 GHz wireless home phone, take notice if you lose the internet connection when placing or receiving a call. These wireless phones interfere with wireless routers because they both operate on 2.4GHz frequencies. If this happens you need to power down the router and then turn it back on. This will happen occasionally but not all of the time.

    SOLUTION: (1) upgrade your wireless phone to 5.8GHz, (2) use a corded phone or (3) use a wired internet connection to your router.

    If steps 1 and 2 did not solve your internet connection, borrow a friend’s laptop with a wireless card and see if their laptop can connect to the internet. Be sure to set your friends wireless connection settings to the same settings that your wireless card is set to. If your friend’s laptop connects to the internet then you may have a bad wireless card. Try reconfiguring your wireless card settings before going out to purchase an external wireless card.

    If your friend’s laptop can’t connect to the internet, try resetting the router to the factory defaults. Change the settings on the wireless card to the same settings as the factory default on the wireless router. If this works you are back in business. If it does not work for either computer, the wireless portion of your router is bad.

    SOLUTION: Purchase a new router or use a wired connection to one of your router ports.

  • ?
    Lv 7
    1 decade ago

    Need to call AT&T, What i do when i have an issue with them. ~

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