Can you tell me about custom framing?

I ordered a print of a photo I took from deviantart. It is 9 x 12 in. I am going to frame it and give it to my parents for Christmas. I have a custom framing store in mind, but I don't really know how it works, as I wasn't paying attention when I was last there. What is the price range? Will the... show more I ordered a print of a photo I took from deviantart. It is 9 x 12 in. I am going to frame it and give it to my parents for Christmas.

I have a custom framing store in mind, but I don't really know how it works, as I wasn't paying attention when I was last there.

What is the price range? Will the salespeople help me? What kinds of glass are there? How long will it take? Any information you could give me would be great, thanks so much!
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