I have the answer - stand by. I'm kind of busy, but will get back to you. Make sure you have filled out the request form fully, or I won't answer. Also include your application fee. Also, you need to tell me the exact name of your class, the teacher's middle name, and the full names of each student in the class.
--> That's an example of me giving you the run-around.
I worked in tech support (something like it) at one time.