Jansport warranty? please help!!?

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i bought a jansport backpack last year and it said it had a lifetime warranty on it. it doesn't really tell me what to do. sorry if anyone knows about the warranty stuff please ...show more
Best Answer
Ok, make sure you have your RECEIPT!! Read this, it should help



Product Registration: register your product here.


JanSport Products are warranted based on their type and intended use:
Packs, Bags and LuggageProduct Lifetime
ApparelOne Year from Date of Purchase
Integrated Electronic Components (IEC)Ninety Days from Date of Purchase

Our warranty applies when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear over time, unreasonable use, accidents or neglect.

For wheeled luggage returns, please first contact one of our customer service representatives at (800) 426-9227 in the US or (800) 501-3056 in Canada. You will be issued a Return Authorization number and the address of the nearest Authorized Luggage Repair Center.

All other products should be sent to:
US:

JanSport
Attn: Warranty Department
1202 Shuksan Way
Everett, WA 98203
Canada:

JanSport
Attn: Warranty Department
3260 rue Guenette
Saint-Laurent
Quebec H4S 2G5

Please include your name, address and phone number (including area code) with the item along with a description of the problem. State law requires that garments be cleaned before being returned for repair or replacement.

Products repaired or replaced under warranty will be returned free of charge.

For more information on JanSport's Warranty review our Frequently Asked Questions or call 1 (800) 426-9227 in the US or 1 (800) 501-3056 in Canada.


GO TO THIS PAGE TO CLICK THE HERE (and that stuff)
http://jansport.com/js_warranties.php


It's the page I copied that from! 8D

PS, If you aren't in the US or Canada go to here, and pick international! (then go to the bottom of the page and it says Warranty)

jansport.com


8D

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