laptop shuts off randomly?

i've seen these questions before but i'm wondering if there's a problem with my model. its a relatively new toshiba that has for the past few months been shutting down unexpectedly, as if the power has been cut off. one time the reason was stated to be my internet explorer, which had several tabs open at the time. i don't think it's a problem with fans...any help?

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  • 1 decade ago

    just back up your pics and data files and reinstall window.

    if the problems goes away there you go. if not its a heat issue

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