What are my rights? MFI Kitchen?
Evidently that did happen so I then was in touch with the other branach they organised my delvery etc.
After taking delivery of my kitchen in Nov 08 I was well aware that the MFI policy was any missing items were to be reported within 72hrs, as I was not able to get the kitchen fitted for 3 weeks I wasnt able to see if there was any of the kitchen missing at that time, however at the time of assembly we found that a significant amount of the kitchen was missing. Unfortunalty this was in the same week that MFI went bust all together so I was not able to contact them for a any missing parts etc, so I had to pay exsortion amounts of money for the missing pieces on the internet.
After 3 months of no payments being taken from Black Horse I rang them and they said they had no record of me and to email an enquires dept at MFI, I did so (and still have the email) and asked them to supply the finance docs as it was a rushed situation and I was not quite sure what I had signed and wanted to pay the full amount there and then.
I have had no reply until today (8 months later) from MFI asking for the full amount, I have now spent the money and cant afford to pay the monthly payment.
Is it fair that that they have taken so long to come back to me when I was willing to pay the full amount in the first place and I only got 1/2 a kitchen?