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e-commerce or e-business?
The term that refers only to buying and selling activities conducted online is what? Ive looked up both words and am having trouble telling the difference between the two...
- 1 decade agoFavorite Answer
E -business and e-commerce are terms that are sometimes used interchangeably, and sometimes they're used to differentiate one vendor's product from another. But the terms are different, and that difference matters to today's companies.
In both cases, the e stands for "electronic networks" and describes the application of electronic network technology - including Internet and electronic data interchange (EDI) - to improve and change business processes.
E-commerce covers outward-facing processes that touch customers, suppliers and external partners, including sales, marketing, order taking, delivery, customer service, purchasing of raw materials and supplies for production and procurement of indirect operating-expense items, such as office supplies. It involves new business models and the potential to gain new revenue or lose some existing revenue to new competitors.
E-business includes e-commerce but also covers internal processes such as production, inventory management, product development, risk management, finance, knowledge management and human resources. E-business strategy is more complex, more focused on internal processes, and aimed at cost savings and improvements in efficiency, productivity and cost savings.
E-BUSINESS is about how organizations are using Internet technologies to fundamentally change the way they do business:
* How companies use the Internet to run themselves more efficiently.
* How companies use the Internet to interact with others (suppliers, customers, and partners) more efficiently.
E-commerce is one specific aspect of an e-business focused on either buying or selling products or services over the Internet.Source(s): http://www.computerworld.com/printthis/2000/0,4814... http://www.inquirer.net/infotech/oct99wk3/info_7.h...