HP Printer/Scanner Help!?

I have an HP Photosmart Printer/Scanner & the printer works just fine, but the scanner keeps saying the USB isn't connected, but it is! & it's making me really mad. I tried to go and test the scanner, but it said the scanner has passed the test. The USB is plugged into the back of the printer, and one to... show more I have an HP Photosmart Printer/Scanner & the printer works just fine, but the scanner keeps saying the USB isn't connected, but it is! & it's making me really mad. I tried to go and test the scanner, but it said the scanner has passed the test.
The USB is plugged into the back of the printer, and one to the back of the computer(not the monitor).
& everything looks just fine to me.
Any idea's on how to get the scanner working again? I'm only 12 so I know like, nothing about all this stuff.
Thank you!
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