做customer service officer係咪無前途

我apply左檢定中心做cso

佢既requirement係degree holder(science)

以我所知, 一般cso只係答下phone calls, 同客人問題

1. 咁點解要degree holder先做得??

2. cso係咪無得升ga(即係一世做死呢d位)???

2 Answers

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  • 1 decade ago
    Favorite Answer

    其實 Customer Service Officer 嘅前途真係唔錯嘅;好多好高級嘅實際上都仲係做緊 Customer Service 嘅嘢,只不過佢哋嘅 Title 未必會 show 'Customer Service' 嘅字眼,可能係 Senior Manager (Business Development) 或者 General Manager 之類。如果真係冇前途嘅根本唔使請大學生,可以請 IVE 嘅畢業生。Customer Service Officer 會先 Handle 一啲簡單嘅問題,然後係 Technical/Regulation 嘅問題,到最後就係見客同埋建立良好關係。

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  • 1 decade ago

    我本人就唔係好清楚customer service officer有無前途, 不過我就有小小意見俾你,

    唔好睇少customer service officer只係答下phone calls咁簡單,

    仲要 有忍耐力 /有好厚既 面皮 ,點 解 ......

    因為 cso除時俾d客人 駡到 pk,駡哂 你袓宗18代,

    仲會隨時話pop你就pop你,

    lee個時候你仲要扮到無事發生,

    一邊同個客人講(我明白,我清楚),

    一邊又驚佢再搬你袓宗38代出來,

    所以,淨係degree holder(science)係唔掂ga,

    仲要有超無比既E.Q,you know?

    係咪一世做死呢d位?你自己諗啦...

    總之,中國人有句說話(好仔唔當差),

    我就話(好仔唔當cso)啦!

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