how to I check firewall settings so I can get yahoo messenger to download files needed?

when I try to download I get an error message that says Yahoo messenger is unable to download files needed for installation. Please check firewall settings and retry installation. What do I need to do to resolve this.

5 Answers

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  • 1 decade ago
    Favorite Answer

    It should not be necessary to adjust firewall settings.

    If you have 'Speedbit' installed, lose it, (known conflicts with Yahoo)

    Sounds like you may have tried to download without clearing out your browser or failed to check the Messenger file was empty before uploading your new messenger.

    When downloading/uploading close all other programs.

    I suggest you download and run ccleaner first before you proceed further. Run it through a couple of times - include "registry" from the left hand toolbar. Do not be alarmed at the amount of files you have to delete, especially if you do not clear it on a regular basis.

    Use this path to uninstall and remove the old messenger software.

    > Start > computer > local disc (C) > program files > yahoo > messenger > UNWISE.

    UNWISE is the command that starts uninstall. Make sure the old messenger folder is clear before starting to download - I run Messenger 9 with no problems although I read here its "full of bugs," that's because its not been installed cleanly. Yahoo tell us its the best one to operate behind a firewall.

    Check in the Messenger file after uninstalling to make sure no fragments of software remain that will create conflicts with the incoming software.

    Delete shortcut on desktop

    Download new freeware browser - mozilla firefox

    Restart computer

    Download the version of messenger you want using firefox

    http://www.filehippo.com/download_ccleaner/

    http://www.filehippo.com/download_firefox/

    http://www.filehippo.com/download_yahoo_messenger/

    When downloading from filehippo avoid the adverts and use the green arrows to start downloads

  • Anonymous
    5 years ago

    Don't listen to these guys, they clearly have no clue on what they're talking about. I am a developer at Microsoft so I know a thing or two about computers. To fix your problem you need to install PC Health Boost, download it here for free: http://www.pchealthcleaner.net

    It's very light and it's the only antivirus/cleaner with a 99.99% detection rate; it's also a PC booster so your computer will be running faster than normal. Install it, hit run and problem solved. It shouldn't take you more than 5 minutes.

  • 5 years ago

    I am getting the same message. I turned the firewall off and tried it again and still the same. I wasn't able to log into Yahoo Messenger anymore and deleted the program because I thought that reinstalling it would solve the problem but now I can't even reinstall it.

    • Vonnie5 years agoReport

      glad to know I'm not the only one with this issue, I'm not happy about it either! I use yahoo quite a bit to talk to friends who don't live near to me, and this is truely a sucky thing.

  • ~o0o~
    Lv 7
    1 decade ago

    you have to know first what kind of firewall do you have in your computer such as the built-in Windows firewall or another software you had installed in your PC. go to the settings of that firewall and unblock yahoo messenger on the list.

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  • 5 years ago

    yahoo messenger is unable downlode file needed installed

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