Virgin media: problem with the Virgin media television box....?

About 6 times a day, l have to keep pulling the plug out for the virgin media television box because it's ALWAYS saying 'Smartcard invalid' Then after leaving the plug out for 20seconds, it works again, then happens about another 3-4 hours. lt's really annoying. Does anyone know what this problem... show more About 6 times a day, l have to keep pulling the plug out for the virgin media television box because it's ALWAYS saying 'Smartcard invalid'

Then after leaving the plug out for 20seconds, it works again, then happens about another 3-4 hours. lt's really annoying. Does anyone know what this problem may be?

Thanks,
x
4 answers 4