Do i need a new motherboard?

I recently bought a new hp pavilion dv9000 laptop and found out that it wont charge. I tested the battery and the power cord and they are working fine. A guy from geek squad told me that i need a new motherboard, but before i go spend $200 on a new one, i would like some confirmation that a motherboard would solve my problem.

3 Answers

  • 1 decade ago
    Favorite Answer

    It could be, that a power surge or brownout (perhaps from a recent lightning storm?) has hit and your surge protector has failed and passed it along to your power supply and / or your other components.

    the first thing I would do, is reset the CMOS then reset them to enabled if necessary.

    If no luck, then I would have a full off-line diagnostic run on the system to eliminate any windows specific problems. A common tool to do this is knoppix linux, a bootable operating system that can recognize your hardware on the fly.

    A good guide to using knoppix is "Computer First Aid Using Knoppix" which shows basic file recovery methods - however since it does a decent job of detecting your pc hardware the sound and usb should also fare well. I would try it without the sound card (to see if the on-board sound is working) then again disable the on-board sound in BIOS and put in the card and see if that works as well.

  • Anonymous
    1 decade ago

    Yes, it could be the motherboard. If you recently purchased it new it should have a warranty on it.

    Check it out.

  • Anonymous
    1 decade ago

    Yes. The power connections are dead, like my friends'.

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