Is the Better Business Bureau a joke?

I have filed complaints against shady businesses and all the BBB does is send the complaint to the business. The business will respond. And then that's it. They don't try to mediate or solve any problems. If the business responds they get an A+ rating basically. My complaint was a mechanic who used... show more I have filed complaints against shady businesses and all the BBB does is send the complaint to the business. The business will respond. And then that's it. They don't try to mediate or solve any problems. If the business responds they get an A+ rating basically. My complaint was a mechanic who used refurbished parts. Didnt tell me and they car part failed within Six months. I always had comfort when i saw the business was BBB accredited but that doesnt really mean anything. Beware.
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