Hi I've got a Maxtor Basic 1.5TB. Son of a byte died on me today? Any idea how to take out the hard drive?

Answer 1

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You should try going here: http://www.maxtor.com/en/main/support.html

Technical Support by phone

Technical Support will answer technical and troubleshooting questions regarding your Seagate or Maxtor product during normal call center business hours.

Before contacting us, please note your system configuration and drive model number (for example: ST#### or STM####).

United States & Canada: 1.800.SEAGATE (1.800.732.4283)

Business Hours: 8:00AM - 6:00PM / Monday - Sunday (CT)

Technical Support by chat: http://www.seagate.com/staticfiles/support/chat/su...

Are you an everyday consumer? We offer a variety of programs and services depending on your relationship with Seagate. Find the program that is most appropriate to you.

https://sso.seagate.com/www/login_www.fcc?TYPE=335...

Consumers:

I own a Seagate or Maxtor product and need to:

1) Register and Create a Support Case

2) Register for Community Forums

3) Access Web Self-Service

Hope this helps

Source(s): Links listed, experience in buying (3 years for the Government before retirement) and computing (26 years including 9 years for internet)

Answer 2

There will probably be screws on the case. Or the case will just clip together over the HDD.

I wouldn't recommend playing around with the hard drive itself unless you know what you're doing.

I'd get a refund or take it to a computer person.

Source(s): http://www.3dgameman.com/