My dads computer keeps freezing....help?

It keeps freezing, but the mouse doesn't freeze. I don't know what is wrong. We have avg on the computer and cc cleaner. Nothing is getting rid of whatever the problem is. Helpp please?

Update:

Its a desktop. Homemade. I have no idea anything else about it really. You can ask me stuff, but other than that i can't really tell you anything. sry. Its just when we are trying to run anything at all. Doesn't matter what it is. The internet goes to the homepage then freezes for a minute and then comes back. Sometimes you have to just restart the computer or CTRL ALT DELETE and get rid of it.

12 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    First Scan It....

    . Run These In This Order: (All Free) All Ways Update... In Safe Mode

    Or No Safe Mode

    1. Malwarebytes' Anti-Malware - http://www.download.com/Malwarebytes-Anti-Malware/...

    2. Spybot - Search & Destroy - http://www.safer-networking.org/

    3. SUPERAntiSpyware - http://www.superantispyware.com/

    4.Spywareblaster - http://www.javacoolsoftware.com/spywareblaster.htm...

    5.Ccleaner - http://www.ccleaner.com/ Or http://www.download.com/CCleaner/3000-2144_4-10315...

    6. If You Don’t Have Antivirus Scaner Get AVG Anti-Virus Free Edition - http://www.download.com/AVG-Anti-Virus-Free-Editio...

    (If U Can’t Download Anything Burn The Programs To A Cd With Someone’s Pc Or Put It On A USB Flash Drive...)

    (For Safe Mode)

    F8 - By pressing the F8 key right when Windows starts, usually right after you hear your computer beep when you reboot it, you will be brought to a menu where you can choose to boot into safe mode. If it does not work on the first try, reboot and try again as you have to be quick when you press it. I have found that during boot up right after the computer shows you all the equipment , memory, etc installed on your computer, if you start lightly tapping the F8 key you will usually be able to get to the desired menu.

    What Is Safe Mode - http://www.bleepingcomputer.com/tutorials/tutorial...

    &

    I Use This It's Faster & It's Free

    AusLogics Disk Defrag

    Disk fragmentation leads to system slowdowns, PC crashes, slow startup and shutdown and sometimes to system failures. Auslogics Disk Defrag is designed for fast optimization of today's modern hard disks. Get the maximum performance out of your expensive hardware investments.

    Download:

    http://www.download.com/Auslogics-Disk-Defrag/3000...

    Or

    http://www.download.com/Auslogics-Disk-Defrag/3000...

    & Get More Ram...

    Use This..

    Crucial System Scanner tool For Memory upgrades... {For Pc}

    http://www.crucial.com/systemscanner/index.aspx

  • Anonymous
    1 decade ago

    It might not necessarily be a virus or spyware (it sounds like that's your concern I think it's just a sloppy old registry,) but it could be. I'd have to say first try superantispyare

    http://www.superantispyware.com/

    it might get stuff ccleaner or AVG missed worth a shot. If that fails back your stuff up (just in case ya never know) Music, pics, or whatever and do a "system restore" back to a day when it was faster. You may need to reinstall some programs when you do this so make sure you have the install disks handy if needed.

  • Anonymous
    1 decade ago

    hold down ctrl and alt , then tap del once

    select the task manager option , if its XP the task manager will pop up automatically

    under options at the top tab put a check next to Always on top

    then select the processes tab

    monitor your cpu usage at the bottom , use the pc as normal , (it will be pain cos the window will always be in the way) s what your looking for is what happens to the cpu usage when the pc freezes , does it shoot up to 100% ??

    if it does look at the tasks list there is a cpu column , see which process is maxing out the cpu or has a very high cpu usage , (the task is on the left (svhost.exe etc) then come back and tell us what task it is , btw system idle process isnt a task , its normal for this to be high

  • 1 decade ago

    Could be a hardware problem. I once had similar symptoms with a bad motherboard. Unfortunately this is hard to test. Try checking the Event Log for errors and clues that might point you in the right direction.

    Start by checking for malware, as others have said. Then try running memtest86, which will test the RAM. at the very least you can rule that out.

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  • 1 decade ago

    take it away from the freezer then

    joking

    depends on what's running on the system, system specs, and other factors, my computer keeps freezing/crashing etc. doesn't really help us help you solve your problem, a little more detail would help people answer this a lot more effectively.

    saying the internet crashes the system, i have always found that internet explorer almosts usually tries to crash my computer, but does load up after time, but when i use firefox, it loads up instantly

    so try using firefox, google and download it

  • 1 decade ago

    try to clean out the temporary file it is under the control panel its easy 2 do if you try not to open emails from people you don't know and also try to avoid keeping files that you no longer use. Also try to run a Spyware scan at least five times a week to clear out the files that are unwanted.

  • 1 decade ago

    My mom's old computer did that and we just changed the privacy settings so hardly anything gets saved on the computer. And we just kept using the disk cleanup and disk defrag. Also try emptying your avg virus vault.

    Source(s): Personal experience
  • Anonymous
    5 years ago

    first of all explain to him bout accepting strange e-mail which you do not know who their from. Then make sure yourfirewall is up. Then buy a anti-virus, sound like he dosent know the dangers of what happens to your computer if you do get a virus which comes from unknown sites or e-mails. as he will have to apy for a new comp if it totally ruined

  • 1 decade ago

    you need to do this destructive restartthing. basically a complete shut down. it will delete all your files but you can save them to disks first. you may have a virus but im not positive. try restarting first.

  • Anonymous
    1 decade ago

    do a factory install, go to rescue and recovery and install to factory condition, ok sweetie pie?

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