Telephone Poll: At your work, does a real person or a computer answer the general phone line ?

Question

Though I've worked at places where a computer answers the phone, my current employer has Amanda to answer the phones.  D-:

How about your work? Do you have your own "Amanda" or a computer?

Thanks!

Anonymous · Accepted Answer

We have a "Elesia"...she's pretty disgusting to look at.

musicgrl42002 · Answer

I am the Amanda at my work :) I'm the one that does the bulk of answering phones. My co-worker will pitch it when more than 1 line is ringing or if I'm not here.

Anonymous · Answer

I was the Amanda at my work.  Despite my loathing of the general public, I'm really good at faking being nice.

Now we've got a "Linda".  She doesn't have a whole lot of personality.

ilovemessages · Answer

First the machines  answers  gives  you millions of options....it is so confusing...even i get  confused  and  forget  what the heck  or who i wanted  in the first place..then i don't  know  what to press.....then i just  stay on line till i talk to a real person...

Anonymous · Answer

Our office has Kjersti.  If Kjersti isn't available (because we have 8 lines), you get Melanie, Ashlee, Peggy or myself.
Kjersti is certainly smarter than most of our previous models; although, they have all been pleasant.

Anonymous · Answer

We had a Linda.  She was awesome. She never let a call through without warning you and getting permission.  Now we both don't work there so I have no idea and I'm not calling to find out.

I'm sure Cel didn't get my Linda.  She was a blast.

Mizzy · Answer

they are real people allright....

I don't do well with electronic voice carrying devices....
at a previous job, I got all mixed up on the intercom, we had a home decor section and a hardware section....
I called for someone from hard core to come up front...

got plenty of help I did...but nope, I don't answer phones....

Dragon · Answer

I work from home, so either I answer the call or it goes to an answering machine/voice mail.

Lidybeff · Answer

Machine answers.

jrsygrl · Answer

We answer our own phones

Mustardseed · Answer

We have a Cathy or a Marie And they have to put you through to my extension too.

Telephone Poll: At your work, does a real person or a computer answer the general phone line ?

18 Answers