Anonymous

電信客服人員常用英語?

請教一下以下常用的客服英語對話嗎...謝

‧可以傳真修改或是到營運處辦理

‧你現在方便傳真嗎?

‧你方便到府近的便利商店傳真嗎?

‧我去確認一下是否有收到你的傳真資料.

‧已經收到你的資料也修改好了,請你現在試看看

‧請確認數據機的訊號狀況

‧我幫你檢查線路狀況

‧麻煩把數據機關閉,我幫你重新整理線路

‧請輸入帳號密碼後按下連線

‧請你稍等,我幫你轉接相關單位(相關人員)

‧你的問題我會幫你反應到系統(機房)

通常外國人如果網路不能連線會怎樣說明呢?是network line can`t work還是can't connect

謝謝各位喔..

1 Answer

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  • 1 decade ago
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    ‧可以傳真修改或是到營運處辦理

    you can change your setting by fax or go to one of our operation branches to do so.

    ‧你現在方便傳真嗎?

    could you do a fax right now?

    ‧你方便到府近的便利商店傳真嗎?

    how about go to the nearby convinient-store to fax?

    ‧我去確認一下是否有收到你的傳真資料.

    please hold on, i am going to check if we have received your fax.

    ‧已經收到你的資料也修改好了,請你現在試看看

    We have received your fax and changed the setting accordingly, could you please try to connect it again now?

    ‧請確認數據機的訊號狀況

    please double check the statues of your modern

    ‧我幫你檢查線路狀況

    I am checking the connection statues for you now.

    ‧麻煩把數據機關閉,我幫你重新整理線路

    please turn off your modern, i need to reset your connection setting from our server.

    ‧請輸入帳號密碼後按下連線

    please enter your username and password then click on connect.

    ‧請你稍等,我幫你轉接相關單位(相關人員)

    please hold on, i am putting you to one of our representitives

    ‧你的問題我會幫你反應到系統(機房)

    I will report your problems to our system.

    通常外國人如果網路不能連線會怎樣說明呢?是network line can`t work還是can't connect

    **妳是說外國人會怎麼說自己的INTERNET不作用是嗎?

    - my internet connection doesnt work

    - i can not log on

    -i am having problem logging in

    - i cant connect to the internet

    - it doesnt connect to the web

    你放到MS WORD CHECK一下SPELLING 我剛打很快

    Source(s): 住了澳洲10年義大利2年美國2年到限在天天都在打英文EMAIL的我
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