Lake: Some people think that sounds impersonal. Do you think you can find love, find
marriage through technology? There seems to be something at odds there?
Waldorf: I think to answer the question is to talk to the people who got married through
eHarmony. We are talking about tens of thousands of people, on an average day in
America now 236 people. And if you talk to them and say, tell me your story, tell me how
you met, it is just as special, just as romantic. People remember the first message,
the first phone call, the first date, the same way people who may have met another way.
Lake: Where does the growth come from now?
Waldorf: A lot of happy marriages, a lot of happy families are getting started. And while the business has been around for eight years, those facts are just starting to hit people who
have been sitting on the sidelines and really do want that long relationship. If this can get
them over the hump, our U.S. business will continue to grow enormously, and then I think
international is a huge opportunity that we haven't even touched.
Lake: While e-Harmony is currently focused on the North American market, it wants to
spread the love -- it just needs to figure out how.
How much do you have to change when you do that?
Waldorf: We have to change our matching models when we go into new countries. But
what we have also found is that people talk about long-term relationships, and they have
expectations and desires that I would describe as very universal.
- 小真Lv 41 decade agoFavorite Answer