Magic Jack has no business address and no business telephone to file complaints!!!?
Magic Jack has no business address and no business telephone to file complaints!!!
The "unlimited" internet phone works for a few months, then it disable your line and there is no one to complaint to... MAGIC JACK has NO BUSINESS ADDRESS and NO BUSINESS PHONE OR FAX if you wish t file a complaint or ask for a refund... THE LIVE CHAT SUPPORT makes you run circles when you are trying to get a refund because their lines do not always work.... IS THERE ANYONE WHO KNOW HOW TO FILE A COMPLAINT AGAINST SUCH UNSCRUPULOUS BUSINESS???
- Anonymous1 decade agoFavorite Answer
Your best bet is to file a complaint with the FCC and your state's PUC/PSC (Public Utility Commission/Public Service Commission). The provider is required to register itself and certify with the FCC and PUC/PSC to provide service. You can file complaints online, or call the agencies. Providers are more apt to respond to FCC/PSC/PUC complaints because those agencies regulate providers.
The company that provides MagicJack's service is a CLEC called YMax Communications Corp. Their website: http://www.ymaxcorp.com/index.html
You can view their state and federal tariffs here: http://tariffs.net/select_client_docs.asp?comp=152
- Anonymous1 decade ago
No business address or phones to make complaints?... that's very smart of them to be able to set up a business to collect money from customers world wide and not be bothered with handling customer complaints... but rest assured that MagicJack will have its day in court because what goes around will come back around 100x fold!
- 5 years ago
What address does the business pay you. If I worked for a company and they paid me as an Independent Contractor and I did not have a place of business, I would use my home address.