以下是題目 請依照內容寫出一篇complaints : you'are cheif buyer for a firm that specializes in the import of product
On May 1st you placed an order with a germany supplier. you may decided on the nature and guantity of the goods ordered for yourself.
you immediately received a reply that stated the consignment would be shipped on Oct 5th by Evergreen,and the E.T.A at your port in Oct 12th.
the vessel arrived on schedule,but without your cosignment.It's now Oct 20th and you haven't received any explanation and shipping document from supplier.
- PingPingLv 51 decade agoFavorite Answer
我覺得這家德國公司蠻離譜的, 所以我幫妳寫了一封比較強硬的信. 希望妳們能討回公道
Dear Mr. xxx:
On May 1st our company has placed an order with you. The order number is xxxxxx. After the order was placed, we received a confirmation letter from you stating the delivery schedule of our purchased item. According to this letter, the goods will be shipped on Oct 5th by Evergreen, and the E.T.A at our port will be on Oct 12th. Please see attached file for the confirmation letter that we received from your side.
Surprisingly, even the Evergreen vessel arrived on time, it did not come with our consignment. Moreover, we have not received any explanation from you for the reason why you failed to meet your commitment. It is Oct 20th now. Would you let us know what is your next plan ? These goods are very critical for us. We need your immediate response to resolve this matter. If we do not receive your response in 24 hours, we will consider to execute the penalty clause as stated in the purchased order. Please take this issue seriously.
- JasmineLv 51 decade ago
Would you please send me the shipping document of our order no.
xxx as soon as possible? This is because the vessel arrived here on
time. But till now, we don't receive any shpping document from your
Please do us a favor and send us shipping document asap so that we
can pick up the goods. Many thanks in advance.
Looking forward to hearing from you.