- mature maleLv 71 decade agoFavorite Answer
We are very sorry for your discomfort and inconvenience that caused by the information reported by the media and the internet about AIG group and Nan-San in these days.
Recently, some of our customers worry about the event may affect the validity of their insurance policies and made the phone calls to us. All of them feel comfortable after our explanation. Although most of our customers did not call us. However, we are responsible and think that it's necessary to give a formal explanation to our clients even they do not ask for it.
The following is our status update and the possible disposal for your reference:
- 1 decade ago
It's been some days since news regarding A.I.G. and Nan-San were reported to be seen everywhere in the media and internet; we sincerely regret for any inconvenience may caused.
Many of our customers did call in to express their concerns about the consequence further to be and the validity of their policies; however, after explaining over the phone, we do think customers are less worry toward the situation.
It is then our responsibility we feel an officially letter to our customers is necessary even most of our clients never ask for it.
Please note the following statement;