pleomax portable harddrive not reconized by computer?

whenever i plug my portable hard drive in to my computer, it gives me a pop up message saying "usb device not recognized" I have no clue what to due, any advice?

2 Answers

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  • 1 decade ago
    Favorite Answer

    did you load the drivers correctly... this is important.

  • Matt M
    Lv 5
    1 decade ago

    Make sure the USB cable is tight in both ends. Unplug it and plug it back in all the way.

    If your drive came with a second cable for power, you may need to use that too. Most external hard-drives use a lot of power and some computers can't power them with one port.

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