pleomax portable harddrive not reconized by computer?
whenever i plug my portable hard drive in to my computer, it gives me a pop up message saying "usb device not recognized" I have no clue what to due, any advice?
- ThunderLv 41 decade agoFavorite Answer
did you load the drivers correctly... this is important.
- Matt MLv 51 decade ago
Make sure the USB cable is tight in both ends. Unplug it and plug it back in all the way.
If your drive came with a second cable for power, you may need to use that too. Most external hard-drives use a lot of power and some computers can't power them with one port.