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yocco asked in 社會與文化語言 · 1 decade ago

美國訂房想要取消問題

請問意思是非旺季的時候三天前取消就不會有罰款

但是訂金還是一樣不能退嗎??

訂金和他所謂的罰款是兩回事嗎???謝謝

Guarantee and Cancellation Policies

Check-in time after 3 PM ‧ Check-out time before 12 PM ‧ Children 17 years and younger, can share their parents’ room at no charge, using existing bedding ‧ No pets allowed ‧ No penalties assessed for early check outs ‧ Late Departure: Late check out fees may apply; rates vary by availability ‧ Rates subject to change ‧ Rollaway beds available for $20 USD ‧ Cribs available for $20 USD ‧ Self Parking available for $18 USD

Cancellation Policy: Cancel 3 days prior to avoid penalty of 1 night room and tax during value season. Cancel 7 days prior to avoid 2 nights room and tax during peak season.

Deposit Policy: All reservations require a credit card deposit of one night's room and tax due at the time of booking. Two night's room and tax is required for holiday season (12/20-1/1).

Guarantee Policy: N/A

1 Answer

Rating
  • 1 decade ago
    Favorite Answer

    Hi,

    Penalty and deposit are different.

    the cancellation policy states-

    during value season- if you want to cancel, then must cancel 3 days before (your actual stay date) then there will be no penalty.

    If not, you have to pay a penalty of 1 night room +tax

    during peak season- must cancel 7 days before- if not the penalty would be 2 nights room +tax

    the penalty is becos you booked and then you cancel last minute so others who want to book cannot book, therefore they impose a penalty on you sortof a [punishment].

    deposit policy is usually applicable in most hotels.

    cos they worry that you anyhow book and then cancel, and when you cancel, they cannot get the penalty from you.

    so at the time of booking , usually they will want your credit card no.

    this is for the penalty for them to impose if you last min cancel the booking. similarly, you will see the difference for the deposit in value season and peak season.

    The deposit will not be forfeited if you booked and stay or booked and cancel within the time period they required.

    But if you don`t, then they can forfeit the amount from the account of your credit card no. given.

    Hope this is clear. You should nevertheless confirm their position

    with them.

    regards,

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