救命!!!......電腦開唔到機!!! (20分)

我部電腦係部 hp手提電腦(Pavilion dv1704tu)

本身跟機係 window XP SP2

岩岩過左保養

情況)

1.早前,有時開機既時候會BB聲,,後來知道缺少左'' ntoskrnl .exe''

2.係C:/ Drive 發現 Por.aed (無法刪除)

3.本身硬碟個內置Recovery System無法正常顯示中文(變成正方形)

4.無法使用Recovery System(原因: 缺少'' ntoskrnl .exe'')

5.無法進入Windows (完左''歡迎登入''後, windows停左 )

6.無法進入''安全模式''

問題)

1a)我依家係唔係應該拿去hp整?

b) hp會點計錢?

c)之前係mobile01見過有人無法使用內置Recovery System, 要求hp給予

recovery disc, 我可唔可以問hp拿?

2a)出面電腦鋪有無可能幫我解決到呢個問題?

b)方法會係....?

3a)使用windows boot機碟有用嗎?

b)我沒有windows boot機碟, 有什麼途 徑可以拿/買到?

4)有其他解決方法嗎?

求求各位電腦高手救我一命

我只係個中學生, 如電腦用1年就壞左要丟,會比人鬧死.....

1 Answer

Rating
  • 1 decade ago
    Favorite Answer

    call hp and tell them what's go on! don't let other people fix it! because if

    you let other people fix it they may use the copy vesion XP, my friend have same problem before, after he send e-mail to hp, and hp tell him how to slove the problem try it, hope it can help

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