棒棒糖 asked in 社會與文化語言 · 1 decade ago

有誰可以跟我說這段話在說什麼嗎

computer based customer service work or call centre work is one of the most rapidly growing occupations in the world.the work involves the simultanceous use of a telephone and computer for activities such as airline reservations,banking sales ,insurance,scheduling,billing,and health related services.musculoskeletal disorders of the upper extremities and neck are the nost common occupa-tional health problem associated with related lost time.sustained pain in the upper extremity and neck regions and specific musculoskeletal disorders,such as wrist tendo-nitis,epicondylitis,and trapezius muscle strain are higher among computer users.The most consistently obaerved risk factors are increasing hours of mouse or keyboard use and sustained awkward postures,such as increasing wrist extension and keyboard above elbow height.

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  • Leo
    Lv 7
    1 decade ago
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    Computer based customer service work or call centre work is one of the most rapidly growing occupations in the world. The work involves the simultaneous use of a telephone and computer for activities such as airline reservations, banking sales, insurance, scheduling, billing, and health related services. Musculoskeletal disorders of the upper extremities and neck are the most common occupational health problem associated with related lost time. Sustained pain in the upper extremity and neck regions and specific musculoskeletal disorders, such as wrist tendonitis, epicondylitis, and trapeziums muscle strain are higher among computer users. The most consistently observed risk factors are increasing hours of mouse or keyboard use and sustained awkward postures, such as increasing wrist extension and keyboard above elbow height.

    以電腦為主的顧客服務工作或呼叫中心工作是世界上最快速增長職業中的一種。這項工作包同時使用一具電話和電腦從事諸如預訂航班,開戶銷售,保險,行程預訂,發帳單和與健康有關的服務等等的業務。上臂肌肉與骨骼的問題以及脖子相關的健康問題是伴隨長工作時間而來的職業病。上臂肌肉和脖頸部位以及骨骼長期疼痛的問題,例如腕腱炎、上髁炎和梯形肌肉張力在電腦使用者之中是比例較高的。最持續被注重的風險因素是由於長時間使用滑鼠或鍵盤以及持續姿勢不正確造成,例如手腕過度延伸和鍵盤比手肘還高。

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