HELOC Loan - How long does it take to get approved?!?!?

We've applied for a HELOC Loan (the equity in our home is 90% more than what we are asking for ... so there is no question that it will be approved) it's just taking TOO LONG for them to approve it! First, they (a bank we've been with for 25 years) told us that we could have it done in 2 days, then... show more We've applied for a HELOC Loan (the equity in our home is 90% more than what we are asking for ... so there is no question that it will be approved) it's just taking TOO LONG for them to approve it! First, they (a bank we've been with for 25 years) told us that we could have it done in 2 days, then they said "we are getting many loans" and it will take 7 days. Now we are 11 Days out, and they are JUST ASKING US for Income Tax Returns! We thought it was odd that they didn't ask for the returns on Day 1, but ... we figured, maybe it was because we've banked with them for so long (and have had 2 mortgages in the past, that we paid off) that they just "knew us." Anyway, we need the money to put a deposit down on a new home (we've made an offer, it was accepted, and the contract is ready to go into Attorney Review) ... so we are extremely anxious. This is NOT the home we are taking the HELOC loan on. What is the normal length of time, and do you think we should just go somewhere else?
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