- 1 decade agoFavorite Answer
It is normal procedure that Bank sends you bill asking you to pay transactions made by using your credit card whether you have used the card or not.
-What you have to do now :
*** Take my advice .....::::
Call to Bank tell them exactly what happened again , note down name of person who answers your call.
Then write to them in formal letter telling them what had happened and tell them strongly that those card transactions were not made by you and that the card is in your hand all the time, and advice them that you refused to made such payment!!!!
Then go to police , give them the payment advice and tell them again that you have not made those transactions, aske Police to make additional note to your second report.
- Take my advice---- Do not pay the Bank if you really have not used the card. Just write and launch complaints to their management.--
****--Don't worry, you will sure win !!!!!****
2008-01-17 23:29:29 補充：
OK. in the case you lost the card. It is your responsibility to advise the Bank of your lost card. In the case you did not know your card already lost, You just tell the Bank and Police the facts and show proof of when did you lost the card or you did not know the lost of card.xt.
2008-01-17 23:30:09 補充：
Because you failed to advice Bank of your lost card and you cannot give proof of you have lost the card. Then in most cases you are responsibility to all transactions made by using your card cos you have the responsibility to keep the card in save place.
2008-01-17 23:30:23 補充：
-Don't agreed to pay at the time being amd see what happens next.
2008-01-18 14:13:34 補充：
The Bank will continue to call you or write to you asking for payment. Finally they will send you letter from lawyer and give you a dead line then if you do not repond they will take legal action. It depends on the amount envolved. ***what is the total amount envolved in your case?
2008-01-18 14:16:41 補充：
I suggest you to talk with the Bank, explain that you are the one who suffers most from this event. Try to ask for negotiation....e.g. - you will pay 40% or 60% of the amount etc.Hope will help you in this matter.!!!
2008-01-18 14:19:49 補充：
I mean that Negotiation is you last action.Tell the Bank in the mean time, that it is a criminal case and wait for Police report, untill then you will not do anything and that you will not pay for transactions made by using your lost card.