Problems with Quicken Loans?

I am close to closing on my house with Quicken Loans and I got a call from someone with Quicken who was called a "Customer Care Specialist"(who will be closing the deal for me) who informed me my closing costs are now $2,000 more then originally given to me as a "good faith" estimate. I... show more I am close to closing on my house with Quicken Loans and I got a call from someone with Quicken who was called a "Customer Care Specialist"(who will be closing the deal for me) who informed me my closing costs are now $2,000 more then originally given to me as a "good faith" estimate. I questioned and he said he couldn't help me with that so I contacted my loan originator and got another excuse for the increase. Has this happened to anyone else? It appears like this is standard practice for them so I will back out and they keep my deposit that I made. I am extremely frustrated with them and my realitor has instructed I should look somewhere else because they are charging ridiculously high closing costs. Let me know if anyone has had an experience like this or even had a good experience with them please? thanks
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