I get this error while running resident evil 4 setup..?

This error occurred while I was running the Resident evil 4 (PC) version setup. And just so you know I don't think it is DirectX cause I updated it will all the 2005-2007 current files and did exactly what the article in customer support said to do. Please help. The full error is below.

The full error:

An error (-5003 : 0x5) has occurred while running the setup.

Please make sure you have finished any previous setup and closed other applications.

If the error still occurs, please contact your vendor: CAPCOM CO., LTD..

Update:

Extra details:

Error Code: -5003 : 0x5

Error Information:

>SetupDLL\SetupDLL.cpp (1799)

pAPP:resident evil 4

PVENDOR:CAPCOM CO., LTD.

PGUID:E07F4F90-2BC6-4843-B62D-309D9170986E

$11.0.0.28844

1 Answer

Relevance
  • Fed-up
    Lv 7
    1 decade ago
    Favorite Answer

    I think the key is in your next to last quoted sentence.

    Before you run the installation program, reboot your computer

    [to clear any applications waiting for a reboot to update files or write to the hard drive].

    After rebooting, make sure you are not connected to the Internet and turnoff any antivirus application you are running or any other app that monitors the hard drive [anti spyware, anti trojan, etc.] These types of applications can keep the installation program from copying required files to the hard drive.

    These two steps will usually allow the game software to install.

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