Alex: Great, my monitor’s down! I am going to drive Amy crazy.
Gus: Wait! Didn’t she say restarting sometimes does the trick?
Alex: Oh yeah! I will give that a shot.
Sandy: And check your connections.
Alex: Connections, right.
Sandy: What do you thin? Anything loose?
Alex: No, I think it is all fine.
Gus: Your computer’s back up, but the monitor’s not. Is it plugged in?
Alex: Yes. What else can I check?
Sandy: I have no clue.
Gus: Better bite the bullet and call Amy.
Alex: She’s going to think we are all idiots. I repair by myself.
（After two days. On the phone.）
Alex: Hey, Amy? I have got a bit of a problem with my computer.
Amy: I’ll be right over.
（Amy walks up to Alex’s desk）
Alex: Hey Amy. I think I lost a document. I am sure I saved it, but now I can not find it.
Amy: Let’s run a search. Pull up your start menu. This is the search function. Do you remember what you named it?
Alex: Q2 Finances.
Amy: Ok, type that in here. The computer will look for it. There it is. Remember where it is so you do not have to search for it again.
Alex: Why did I save it in that folder? No wonder I could not find it.
Gus: My computer crashed! I was working on the Lance project, and it just went down!
Amy: Try powering it up again.
Gus: Powering up.
Amy: Ok, pull up your file.
Gus: Oh, thank god, it is working. My files are alive, they are alive!
Amy: Is this the first time this happened?
Gus: Never had a problem before.
Amy: I want to defragment your disk. Click on－
Gus: you want to what my what?
Amy: Just go to system tools in your program files and find disk defragment.
Gus: Aye, captain.
Amy: Highlight this disk and click defragment.
Gus: How long is this going to take?
Amy: A while. You can use another computer while you wait.
Gus: I will be back.
Amy: When this is done, make sure all your files are OK.
Gus: Will do!
Amy: If it happens again, let me know, OK?
Gus: You will be first to know!