Anonymous

今早接了一份海外訂單..但我們沒有送到海外的服務

今天早上接了一個訂單,可是竟是送到國外..

他購買的產品是149元的耳環,再加上50元運費才199= =

剛看了一下,他要寄到北美洲...運費至少要220.....

因為這樣我加了一條"本站只接受台灣本島及離島地區的訂單,海外地區開放訂單日期將另行公告"!

網站本身有加註【本站保留訂單成立與否權利】的字樣在首頁上。

但是現在要"取消訂單",我得回他信件告知...

不知道該怎麼拒絕,才會捥轉一點...

可以的話,可以幫寫一份英文翻譯嗎?

感激不盡!!

1 Answer

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  • 1 decade ago
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    Hi dear XXX,

    Thank you for sending the purchase order to us, but unfortunately we have cancel your order due to not sufficient shipping cost is received The shipping fee that you have paid is only for domestic shipping within Taiwan not for international shipping. If you are really interested in purchasing this pair of earrings, please pay additional NT XXX to ship to North America. We are truly very sorry for the inconvenience, and thank you for understanding.

    Sincerely,

    XXX

    嗨 親愛的 XXX,

    感謝您下的訂單, 但是不幸地我們必須取消您的訂單因為收到的郵資是不夠支付的. 您所預付的郵資是台灣國內的郵資並非國際郵資費用. 若是您真的很想要這附耳環, 請在多付台幣XXX郵寄到北北洲. 對於您的不方便 我們深感抱歉, 也謝謝您的了解.

    真誠的,

    XXX (您的名字)

    Source(s): Myself, an employee of a company in LA. =)
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