What side of the vacuum bags goes face up? the smooth side or the rough side.It is not pulling a vacuum.?
I purchased this at Kohls in May of '07. could it be I have defective rolls? I bought 4 packages each with 2-11"X18'=144ft.
The rolls that came with the machine was rough on both sides and the new one's are smooth on one side and rough on the other.What am I doing wrong?