I have the same problem! I recommend a couple things- first, get C.O. Bigelow's lip scrub. You can use to exfoliate your lips, getting rid of dead skin and flakiness; the essential oils it contains will also soften them. Then, get yourself a jar of Kiehl's lip balm #1! It's my miracle product- no other stuff, be cheap, expensive, whatever, works as good as this- keep my lips smooth and flake-free.