USAA is an amazing company. We've had Auto insurance through them for about 10 years now. Never had a problem. The reps are laways friendly, and go out of thier way to help you. We have only had to files claims for our windshield but it's always been fast and easy. The rates are incredible. For example, Gico wanted $500 every 6 months for our 2002 Honda CR-V, USAA charges us $272.00 every 6 months and they break it into 6 month installments so we don't have to pay upfront.
We have renter's insurance through them and they offer great coverage. They even have a computer policy that covers your computer if it gets virus or crashes! They will have your computer fixed or pay for a new computer if it can't be fixed with no deductile!
We recently switched to USAA for banking. They have deposit at home where you ca just scan any check you want to deposit with a scanner and PRESTO the money is in your account immediately. Also USAA pay ONE DAY EARLIER that other places. So when the military gets paid on the 15th, USAA pays ont he 14th. They give you the money when the deposit is pending not when it's actually deposited. Cool, huh? They also give interest on your checking and saving accounts with no minimum balance.
USAA also handle investments, college funds, money markets, you get discounts on rental cars, travel, they have people that can get you a good deal on a new car (they haggle for you) and great loan rates regardless of your credit score., and a million other things! I'm sure you've already been to the website at www.usaa.com it's easy to use and has all the info you could ever need.
I've never met a military person that didn't have USAA for auto insurance. Everyone knows it's cheaper and it's designed for the military.