CD drive not working due to message code 31?
I recently found out my cd drv is not working due to currently updated from microsoft window update. I got this message when I checked my cd property " this device is not working properly bc window can not load the drv req for this device_code 31. I even went to dell supp to download removal medial storage devicw firmware ( cd drv: liteon ctn 4865 48X) and even uninstall and install back and also unplugged drv and plugged it back and it 's not worked. One thing is weird when I plugged my external dvd drive in usb, window (2000 proff) is not reconiged the drive I think it might have something to do with digital signature. My pc spe. is p4.1.8_512. I am wondering if you can help me. Thanks
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