宇豪 asked in 社會與文化語言 · 1 decade ago

誰能幫我英翻中?因為我翻的不太好!10點!

A manufacturer of a full range of documentimaging

products serving the worldwide document-

processing market wanted to better meet

the demand for faster response to customer

repair calls. The company’s customer service

division had to fulfill customer service requests

within the time frame of their customers’ service

contracts, while keeping costs down.

The Challenges

The manufacturer uses customer service teams

to provide machine repair services. A solution

capable of representing each team’s operating

policies and inter-team backup strategies was

needed so that the teams could be used most

effectively. Additionally, proposed changes in

operational policies and service team configurations

needed to be more accurately evaluated.

1 Answer

Rating
  • 1 decade ago
    Favorite Answer

    A manufacturer of a full range of document imaging products serving the worldwide document-processing market wanted to better meet

    the demand for faster response to customer repair calls.

    一個服務於國際文書處理市場,且生產各式文書影像處理產品的製造商,希望能改進回應客戶維修服務要求的時間。

    The company`s customer service division had to fulfill customer service requests within the time frame of their customers` service contracts, while keeping costs down.

    公司的客服部門需要在客服合約到期之前,完成客戶的維修要求,同時保持低成本費用。

    The Challenges

    挑戰

    The manufacturer uses customer service teams to provide machine repair services.

    製造商的客服部門提供機器的維修服務。

    A solution capable of representing each team`s operating policies and inter-team backup strategies was needed so that the teams could be used most effectively.

    需要一個解決方案,能夠說明每一個團隊的操作方向及團隊內的後備策略,如此每個團隊都能發揮最有效的實力。

    Additionally, proposed changes in operational policies and service team configurations needed to be more accurately evaluated.

    另外,提出改進運作方向(或流程),以及更僅慎的審查維修團隊的配置架構。

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