Anonymous asked in Computers & InternetSoftware · 1 decade ago

windows help?

Windows wot shut all the way down.... HELP@?

ok so i have ran anti virus.. ran spyware.... everything looks good... when i go to restart or shutoff my computer windows goes to the blue screen and saves settings but then stops dead at Windows is shutting down... i have left it for a day before. Any idea?

5 Answers

  • jan
    Lv 7
    1 decade ago
    Favorite Answer
  • Anonymous
    1 decade ago

    I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at

    The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at and

  • 1 decade ago

    Windows XP shutdown problems is hardware incompatibility, including driver issues. These are detailed below where known. However, it is impossible to list every possible hardware or driver issue individually. My best advice is: Check all drivers for all hardware devices to ensure that they are the current best for Windows XP.

  • Anonymous
    1 decade ago

    sometimes you have to hit the restart button and then when it starts to restart then you hold the power until it goes off. it is weird but it works

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  • Anonymous
    1 decade ago

    hold da power button in ur pc will go off restart pc then try a shutdown

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