Poor service from mfi kitchen,can i claim any money back?

i have a kitchen plus fitted from mfi ,very very poor service from them as i ihave it done on march this year and till now,the glass shelves still not been put up yet althought i rang them up so many times i lost count ,they said will send the person who done the fitting for me come back and put it up,but notthing... show more i have a kitchen plus fitted from mfi ,very very poor service from them as i ihave it done on march this year and till now,the glass shelves still not been put up yet althought i rang them up so many times i lost count ,they said will send the person who done the fitting for me come back and put it up,but notthing happend?? just so frustrating....i want to claim some money back cause they charge me alot of money from fitting! can u help me?? thanks very much.
8 answers 8