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Tracking the Effectiveness Of Corrective Actions

If root cause analysis makes or breaks a quality improvement project, the corrective action tracking technique makes it complete. Hence, it is important to verify corrective actions and ensure they are effective. We can do this just by monitoring the reoccurrence of the same problem in subsequent periods. In our case, the root causes were identified by a unique process map code, so finding reoccurrence was as.

Easy as doing a simple search in the spreadsheet or database where the information was stored.

At the end of each month, the subject matter experts documented the corrective actions taken against each root cause that occurred more than once that month.

This information was stored in the root cause analysis matrix(Table3). After 60 days, these incidents were reviewed again by searching for reoccurrence of the same issues. Reoccurring issues are considered open items. And expansive quality plans or problem solving projects may be developed to solve them.

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    追蹤糾正措施的有效性

    如果根本原因分析促成或停止了品質改進計畫,那麼糾正措施追蹤技巧則彌補了它的缺點。因此,檢驗糾正措施並確保其有效是非常重要的。藉由監控同一問題在隨後期間的再發生情況,便可達成此一目的。以我們的情況來說,特殊的工作流程碼已確認了根本原因為何,所以要找出再發生情況,就如同在資料表或資料庫搜尋儲存的某筆資訊一樣簡單。

    在每個月底,主題領域專家會針對每個月發生次數超過一次的根本原因,整理出所採取的糾正措施報告。此資訊整理在根本原因分析矩陣(表三)。六十天後,藉由搜尋同一問題的再發生情況,這些事件將被再次審視。再次發生的問題被視為開放物件。而延伸的品質方案或問題解決計畫將被開發出來解決這些問題。

    2006-10-17 21:40:26 補充:

    這裡...was as. Easy as doing a simple...應該是...was as easy as doing a simple...

    Source(s): 英語教師
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